Shipping & Delivery Policy (Products) –
For domestic buyers, orders are shipped through registered domestic courier companies and /or speed post only. Orders are shipped within 10 working days or as per the delivery date agreed at the time of order confirmation and delivering of the shipment subject to Courier Company/post office norms. drcut is not liable for any delay in delivery by the courier company / postal authorities and only guarantees to hand over the consignment to the courier company or postal authorities within 15 working days from the date of the order and payment or as per the delivery date agreed at the time of order confirmation. Delivery of all orders will be to the registered address of the buyer as per the credit/debit card only at all times (Unless specified at the time of Order). Bdrcut is in no way responsible for any damage to the order while in transit to the buyer. drcut is proud to use fast, easy, and efficient secure payments gateways. All major cards are accepted.
Shipping & Delivery Policy (Services) -
1.Delivery of our services will be confirmed on your mail ID as specified during registration. For any issues in utilizing our logistic services, you may contact our helpdesk on 84600 24078 (Within 10:00 AM to 8:00 PM / Monday To Saturday) or mail us at drcut@gmail.com
2.Please Note:If our courier service is not available in your area you have to take from your nearby courier center.
How the delivery charge is calculated for multiple units and some products
The shipping charge is based on the weight of the product. For multiple products ordered from the same category, the program adds up the weight of all the units ordered and charges a single delivery fee.
Return/ Refund Policy
1. We accept refund or replace request only if the product delivered by us is in damage condition, wrong product sent, product in dead condition or product is defective. Buyers will have 4 days is applicable on purchase of a complete PC set. after delivery to inform us in case of any dispute in the order to claim for replace or refund. Buyer needs to bring the issue to our attention either by emailing us (preferred) or by calling us.
2. If the seal of the product is opened and the product is not faulty then return/refund will not be applicable.
3. Replace / Refund request will cancelled if any part or accessory is missing from the product box.
4. Product should be packed in a proper way as it was received by the buyer, do not apply tapes or glues directly on the product or on the product box, this may lead to cancellation of your return request.
5. All the accessories which were delivered along with the product should be returned in the same way and along with the product.
6. If the payment was made through our payment gateway, then it will be refunded in same account by which the payment was done, in case of BANK TRANSFER refunds will be done only in buyers bank account. Refunds usually takes 15-20 working days to reflect in your account.
